A rural broadband company was lost in a sea of competition.

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Challenge

Axiom, a rural broadband provider, needed to successfully compete against established national providers for municipal partnerships and customers while retaining its identity as a Maine company.


Issue

Axiom needed to compete against giants GWI and xfinity, but they also wanted assurance that the essence of rural Maine would not be lost in a transformation.
A lack of funding, clear messaging and few partnerships left the company struggling to grow. Axiom Technologies designed and constructed more than 100 access points connecting more than 2,500 square miles in one of America’s most challenging terrains — rural Maine. They deserved recognition.

Rural broadband deployment is a challenge the United States is facing at an exponential level.
With an aging population, lack-of-equal access to healthcare and the increasing cost of education, both government and corporations are interested in investing, partnering and mentoring rural providers to help balance the inequality. However, Axiom was losing out on public-private partnerships and community recognition due to confusing messaging and the lack of scalable and executable solutions.


Path

Identify new opportunities.
Selling broadband as a commodity was not enough to propel Axiom ahead. Together, we identified additional opportunities for growth including public-private partnerships, potential funding for research and seasonal revenue-generating activities. The target audiences spanned from VC firms to Fortune 100 corporations to lobster festivals.

Relaunch as a company with clearly defined products, services and an identity as an innovation leader.
Axiom offered free education to local residents, was interested in adopting formally analog whitespace to use to throughput digital signal and providing high-speed access for thousands of Maine citizens. The focus was lacking.

Rachel worked with Axiom to identify and prioritize potentially profitable services and products, created entirely new messaging, generated positioning to use as the basis for VC and grant applications and developed materials to better communicate Axiom’s value to local communities.

Results

Axiom relaunched as a distinctly Maine brand with the heart of a teacher.
Axiom relaunched as a distinctly Maine brand with the heart of a teacher. Axiom offers free software and life skills classes to citizens of Washington County. Rachel created a separate microsite allowing for the separation of for- and not-for-profit services; research showed this was a point of confusion for customers. Their new website presents individual and community opportunities.

We created the Axiom Solutions Kit to streamline execution.
Rachel in collaboration with a world-class technology consultant created the Axiom Solutions Kit: a systematic, scalable execution methodology allowing Axiom to tell their story to small or large audiences for sell-through. Axiom was able to attract the attention of Microsoft. and together they will be implementing a wireless broadband service utilizing TV “white space” as a last-mile technology.

Productization and branding yielded new planning partnerships.
The brand was reimagined. It now stands out amongst behemoth broadband providers while retaining the soul of Maine in its DNA. In 2018, Axiom completed projects for the Town of Penobscot and Monhegan Island. Currently, Axiom is working on both planning and ongoing projects across the state of Maine. Plans include over ten communities across the northern rim of Aroostook County and more than fifteen communities in Penobscot and Lincoln Counties.

Site: ConnectWithAxiom.com


 
 

Before

Cox Digital Solutions and Cox Cross Media were struggling to differentiate themselves within their own family.
 

After

Rachel led the team to tether the new company to the legacy enterprise through its tagline: Smart Media from Cox. This enabled Gamut to retain the credibility of the Fortune 500 while presenting itself with a clearly separate identity. The name imme…

Before, Axiom presented itself as a local ISP with confusing and disparate messaging focused primarily on collections.

 

After, Axiom stands tall among giants. It communicates effectively as a company planning and delivering vital connections from Maine to the world.

 
 
 
 
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To begin, Rachel performed market research and analysis. This included both direct and indirect competition. A comprehensive review of products, services, messaging and positioning helped uncover opportunities and redefine Axiom’s mission and focus.

 
 
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Axiom Deck

Rachel developed a series of government partnership and sales presentations communicating both the financial opportunity and to explain the complex technology in a consumable and comprehensible manner for highly technical partners such as Microsoft as well as rural citizens of Maine.

 
 
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Rachel led the team to tether the new company to the legacy enterprise through its tagline: Smart Media from Cox. This enabled Gamut to retain the credibility of the Fortune 500 while presenting itself with a clearly separate identity. The name imme…

Marketing collateral was developed for sellers and for executives to leverage messaging for partnerships and government relationships.

 
 
 
 
I have worked with a number of media and content providers in my career and I can endorse Rachel as being absolutely world class. Her content and marketing materials and vision brought my company to life in a way none before she had.
— Mark Ouellette, CEO

     Axiom



 

 

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